Processing time

The time I need to prepare an order for shipping varies. For details, see individual items.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

Secure options
  • Accepts Etsy gift cards

Returns & Exchanges

I gladly accept returns and exchanges

Just contact me within: 3 days of delivery

Ship items back to me within: 7 days of delivery

I don't accept cancellations

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalized orders
  • Items on sale

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Privacy policy

I will only use your shipping and billing address, and contact information

  • To communicate with you about your order
  • To fulfill your order
  • For legal reasons (like paying taxes)

Frequently Asked Questions

Care instructions

Machine wash, cold-delicate, do not bleach, hang to dry.

Return & Exchange Policy

If on receiving your order you are not delighted with your purchase, contact within 3 days of receiving order, we accept returns within 7 days of receipt of shipment. Items must be unused, with all tags attached and is resaleable condition. We will will exchange or refund original form of payment.

Jennifer Pilates is not responsible for return shipping charges. Items purchased on sale or discount may not be returned.

The goods remain your responsibility until they are received and signed by Jennifer Pilates. We will make sure your refund is back in your account within 14 days of receiving the returned merchandise.

Wholesale availability

Wholesale opportunities are available for select fitness studios and clothing boutiques worldwide.
Send inquiries along with your studio/boutique name, location, website and contact information to: Subject: Wholesale Inquiry

Terms & Policy Notice

All Jennifer Pilates apparel is branded logo. By purchasing, you are in full understanding of this.

JP Activewear and Jennifer Pilates retains rights to all images and those images created for custom designs. Images may be purchased from Jennifer Pilates. Additional fees will be applied.

©Jennifer Pilates retains copyright to design and any reproduction without permission is forbidden.

By purchasing products you agree to JP Activewear by Jennifer Pilates terms and conditions listing within policies.

Legal imprint